Your Safety Is Our Responsibility

Responsible Play at Bit1 —
Stay in Control, Stay Entertained

Gaming is for entertainment, not stress. Bit1 wants you to always play within your limits. Responsible gaming is at the heart of our platform.

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Responsible Gaming Principles

Set Your Own Budget Limit
Don't Chase Your Losses
Take a Break, Clear Your Head
Ask for Help When You Need It
Gaming Is Entertainment, Not a Living
Set a Deposit Limit
Self-Exclusion
24/7 Support
18+ Verification
98%
The User Plays Responsibly
24/7
Help & Guidance Available
30s
Set This Limit
18+
Adults Only

Key Concepts

What is responsible gambling?

Responsible gaming means enjoying gaming as a form of entertainment — where you set your own limits and stick to them. At Bit1, responsible gaming is the foundation of our platform.

Gaming should be a source of fun. But when it starts affecting other areas of your life — family, work, or finances — it's time to take notice. Responsible gaming is about keeping that awareness alive.

Bit1 believes every player deserves a safe, balanced, and enjoyable experience. That's why we offer a range of tools and support to help you have fun while staying within your limits.

Keep in Mind

Gaming guarantees no winnings. There's always a chance of losing in every game. Chasing losses by placing more bets is a dangerous mindset — and that's where the problem starts.

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Gaming = Entertainment

Play for fun, not as a source of income.

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Set a Budget

Only bet what you can afford to lose.

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Time Limits

Don't play beyond your set daily time limit.

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Mental Health

Avoid playing when you're feeling low or stressed.

Protection Tools

Bit1 Responsible Gaming Tools

We've provided a set of simple, effective tools to help you stay in control on your own terms.

Set a Deposit Limit

Set your own daily, weekly, or monthly deposit cap. Once it's set, you won't be able to exceed that limit, keeping you from overspending.

Session Time Limit

Decide how long you'll play before you start. When the time is up, the platform will alert you and, if needed, end your session automatically.

Cooling-Off Period

If you need a short break, you can temporarily close your account for anywhere between 24 hours and 6 weeks. You won't be able to log in during this period.

Self-Exclusion

For a longer break, use the self-exclusion feature to fully deactivate your account for anywhere between 6 months and 5 years.

Loss Limit

This feature prevents you from placing bets once you've lost a set amount, protecting you from significant financial losses.

Reality Check Reminder

At regular intervals, you'll see a summary of how long you've been playing and how much you've won or lost — helping you stay aware and in control.

Step by Step

How to Set Your Limits

Set your account protection limits in just a few minutes. The process is simple and completely secure.

Lowering a limit takes effect immediately. However, increasing a limit requires a 72-hour waiting period — this is intentional, and it's there to protect you.

1
Log In to Your Account

Your Bit1 Account Log In and click on the profile icon.

2
Go to the "Responsible Gaming" Section

Go to your account settings and look for the "Responsible Gaming" menu.

3
Choose a Limit Type

Deposit, session time, loss, or wager limits — choose whichever works for you.

4
Set an amount or time limit

Set the limit amount or duration based on your budget and gaming habits.

5
Confirm and Save

Confirm your details — the limit takes effect immediately. You'll receive a confirmation message by email.

Self-Assessment

Are You at Risk?

Answer the questions below honestly. If you answer "Yes" to 3 or more, please reach out to our support team.

1

Do you often think that playing a little more will help you win back what you've lost?

2

Have you lied to family or friends about your gaming?

3

Do you find yourself unable to stop gaming even when you want to?

4

Have you spent money on gaming that was meant for bills, food, or other essentials?

5

Is thinking about gaming affecting your work, studies, or sleep?

6

Do you feel angry, anxious, or frustrated after a loss and keep playing anyway?

7

Have you ever borrowed money or asked someone for funds to cover your gaming expenses?

8

Has anyone in your family expressed concern about your gaming?

If you answered "Yes" to 3 or more of the questions above, please get in touch with us.

Get Support

Support Resources

Where to Turn When You Need Help

Bit1 Customer Support

Reach our support team anytime via 24/7 live chat or email at [email protected]. All responsible gaming requests are handled as a priority.

Personal Guidance

Our specialist team can speak with you directly to help set limits and build a recovery plan. All conversations are completely confidential.

Instant Account Lock

If you feel like you're losing control of your gaming, your account can be locked instantly with a single message. It's the fastest protective step you can take.

Educational Resources

For more on responsible gaming, signs of addiction, and recovery, visit our FAQ Page Take a look. Awareness is the best prevention.

Practical Advice

Responsible Gaming Tips

Before You Play

  • Decide in advance how much time and money you're willing to spend.
  • Think of gaming as entertainment, not a way to earn money.
  • Avoid playing when you're tired, upset, or under stress.
  • Avoid playing while under the influence of drugs or alcohol.

Playing Time

  • Don't go beyond your set budget, no matter how tempting it feels.
  • Don't chase your losses by placing bigger bets to win back what you've lost.
  • Take regular breaks — at least 10 minutes every hour.
  • Never let gaming come before your other responsibilities.

Long-Term Habits

  • Keep your monthly gaming spend within a set budget.
  • Be honest with your family — hiding your gaming is a warning sign.
  • Keep up hobbies and a social life outside of gaming.

Special Protections

Protecting Minors & Families

Bit1 strictly prohibits anyone under 18 from accessing our gaming platform. We make no exceptions when it comes to age verification.

  • Your date of birth and ID are verified at the time of registration.
  • Suspicious accounts are immediately flagged for verification.
  • Parents can install parental control software on their child's device.
  • If you become aware of a minor holding an account, please notify us immediately at [email protected].

If you believe a family member is struggling with a gaming addiction, reach out to them directly and contact our customer support — we'll work together to find a solution.

Make sure no one else can access your account. Never share your password.

FAQs

Responsible Gaming FAQs

No, self-excluding will not affect your account balance. You can withdraw your balance once the exclusion period ends or when you reactivate your account.

Reducing a limit takes effect immediately. However, increasing a limit requires a 72-hour waiting period. This delay is intentional — to prevent impulsive decisions.

Bonus offers are temporarily suspended during a cooling-off period. However, any bonus balance you've already earned will be kept safe. Contact our customer support for more details.

Start by having an open, honest conversation with them and help them understand the importance of seeking professional support. You can also reach out to us at [email protected] and we'll take the necessary steps regarding that account. Consulting a mental health professional is strongly advised.

No, your account won't be reactivated automatically when the period ends. You'll need to contact customer support yourself to request reactivation. A cooling-off period is also included to ensure you're returning with a clear, conscious decision.
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Play with Fun, Play with Responsibility

At Bit1, responsible gaming isn't just a rule — it's our culture. Register today and enjoy the best gaming experience, safely and within your limits.

18+ only  ·  Play responsibly  ·  Set your own limits

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